If you are having issues with registering or paying for training on the A/E Clarity site, please see the steps to register, below.

1. Create a user account.
Before you can register for training or pay for training, you must first create an account in the A/E Clarity website. After creating your account, you will receive an email with login credentials. Log back into the website once you receive those.

2. Register for training.
Once you have logged into your account using the credentials that were emailed to you, navigate to the training for which you would like to register and click the “register for this event” link.

3. Pay for training. 
Once you have clicked on the “register for this event” link, the system will ask for your credit card information. Enter the information and click “purchase.”

4. Check your email.
You will have received a confirmation to the email address listed on your A/E Clarity account verifying your registration and payment. You will also receive an email from Dan@aeclarity with more training details within a few days.

If you have an account with A/E Clarity but have forgotten your password, click on this link: https://www.aeclarity.com/<wbr />user/password

If you have signed up for a live webinar, please make sure:

1. You received an email confirmation for your registration.
If you believe you have registered and paid, but did not get a confirmation email, first check your SPAM folder of the email you used for your registration. If there is no confirmation email in your SPAM folder, please contact us at dan@aeclarity.com

2. You received an email with information regarding your webinar
About a week before the webinar, you will receive an email with instructions on how to register for GoToWebinar. Several days before the webinar you will receive a reminder email and then the day before the webinar you will receive an email with a link to the webinar and instructions for how to call in. If you do not receive these emails, check your SPAM folder of the email you used to register. If they are not there, please contact us at dan@aeclarity.com

3. You call in to the webinar for highest quality audio
Calling into the webinar (versus using your computer speakers for audio) will give you the best quality sound for the training. You may use a computer speaker if you do not have access to a phone. The instructions for how to call in for the audio portion of the webinar will be given in the emails sent out prior to the date of the training. You also have the option to call in for audio once you are logged into GoToWebinar. Just click on the ‘Audio’ portion of your GoToMeeting dashboard and select “telephone” and a number and PIN will be given to you.

4. You email us during the training if you experience any issues.
At any time during a live webinar, you may email us at trainining@aeclarity.com if you are having technical issues. All questions regarding the content of the training that you would like the presenter to answer should be entered into the ‘Questions’ section of the GoToMeeting dashboard.

If you are still having issues, please feel free to contact us directly.